Frequently asked questions


  • Do I need to own a credit card to make a reservation?

No, we don’t ask for your credit card during reservation. We want to make things simple for you.

  • How old do I have to be to rent from Kvarner rent?

You need to be 18 years old.

  • Do I have to own a drivers licence?

Yes, and the category depends on the type of vehicle. You can check all the information on our website, next to the vehicle description.

Vehicle pickup

  • Can I pick up my vehicle outside of your office premises?

We do offer such a service. Contact us and we will explain everything in detail.

  • Is deposit needed?

Yes, we do ask for a deposit. 

  • What documents do I need to have at the pick up?

You need to have your ID car, drivers licence and a valid credit card.

  • Can I have an additional driver on my rental contract?

Yes, you can. Of course, the additional driver has to be at least 18 and own a valid driver’s licence.

  • When do I pay for the rental services?

You pay for the rental services upon vehicle drop off.

  • Is there a limit on the mileage done during the rent period?

No, there is no limit.

  • How can I pay for the rental services?

We accept cash and bank transfers. 

During rental

  • If there is a problem with the car or a traffic accident, or if I lose the keys, what do I do?

Inform us a.s.a.p and contact the police in case of an accident or theft 

  • How do I prolong the rental period?

Contac us, and we will accommodate your wishes, if possible.

  • Can I go outside of Croatia?

Yes, but you need to obtain our agreement in advance. So please, let us know your plans during reservation, pickup or rental.

  • What about insurance?

Rented vehicle is insured with the collision insurance. For additional insurance, contact us and we will present your options in detail.